Skip to content
PCSO in Ashby

What's it like to be a PCSO?

Work as a police community support office (PCSO) can be very exciting, as each day brings new challenges.

You will be involved in the fight against a range of crime and disorder problems.

Just some of the tasks PCSOs might encounter on a daily basis include:

  •  contributing to the regeneration of local communities;
  • increasing public safety;
  • dealing with truants, graffiti, abandoned vehicles, litter and missing persons enquiries;
  • helping to support crime victims;
  • controlling crowds at major events, such as football games or concerts.

The early intervention of PCSOs can often deter people from committing offences, and can contribute to stopping minor problems from turning into something more serious.

What is the difference between a PCSO and a police officer?

PCSOs don't have powers of arrest, cannot interview or process prisoners, cannot investigate crime and do not carry out the more complex and high-risk tasks that police officers perform.

You must be good on your feet

PCSOs spend much of their time on foot patrol, and are a visible, anti-crime presence in communities throughout England and Wales.

Because they are so visible, members of the public feel comfortable approaching them with questions or worries about anti-social behaviour or crime.

PCSOs must be able to communicate effectively and calmly in difficult situations and offer comfort and reassurance to the public.

Lots of responsibility

Work as a PCSO is demanding and brings with it a great deal of responsibility. You could, for example

  • direct traffic and remove vehicles;
  • issue fixed penalty notices for anti-social behaviour.