33 We will respond to any appropriate request for personal information within 40 calendar days (Data Protection Act).

• Our Data Protection Section deals with your requests for information;
• All requests are monitored and recorded to ensure that our 40 day policy is adhered to;
• If requested information is unavailable we will inform you of this including any explanations.

34 We will respond to any request for any other information within 20 working days (Freedom of Information Act).

• Our Data Protection Section deals with your request within 20 days in line with legislation;
• All requests are monitored and recorded to ensure the deadline is being met.

35 We will ensure that any information on our website is accurate and kept under review.

• Our website has recently been redeveloped, increasing the amount of information available to the public and enhancing user experience;
• We have a dedicated team who regularly monitor, review and update the website to ensure it is accurate and up-to-date;
• A number of the Constabulary's policies are published on the website;
• Appeals for witnesses, latest news, missing people, documents and careers are included on the website alongside information about local policing, our departments and crime reduction advice;
• Members of the public can contact their local neighbourhood beat officer, local policing unit commander and others by email via the website;
• Comments, suggestions and general feedback from the public is also welcomed on the website;
• We continually monitor trends and emerging technologies and identify new ways in which Leicestershire Constabulary can provide an excellent service through our website.