Local lockdown: Leicester city will be following stricter lockdown restrictions than the rest of England. Find out which rules apply to you using the links below. Please only contact us if you think there is a serious breach of the rules.
Complaints are an important way for us to learn where we are falling short as a service and correct it as quickly as possible. Find out about our complaints process, how to make a complaint, how we deal with them and what you can do if you're not satisfied with the way your complaint was handled.