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10:31 28/10/2021
Victims of domestic abuse in Leicester, Leicestershire and Rutland are now able to report incidents to Leicestershire Police online.
The reporting option is available to victims of domestic abuse who may find it difficult to report incidents over the phone. In an emergency, 999 should always be used.
Detective Chief Inspector Lucy Batchelor said: “Domestic abuse is unacceptable on every level and no one should think they need to suffer in silence. We are here to help you.
“We’re pleased to be able to offer this further method of reporting domestic abuse to the police for those that may not feel comfortable or be able to speak over the phone.
“We understand you might have concerns that you could be overheard, or prevented from making a call for help.
“You can access the report form via your smartphone, tablet or computer, and give us information about what’s happening to you.
“Please be reassured that any reports are sent to staff working 24/7 to monitor and assess them, and I want to stress that we will respond to that report in the same way as though you had reported it over the phone via 101.”
Anyone in an emergency situation should call 999. If you’re unable to speak out loud, you can make use of the ‘silent solution’. Here’s how it works:
The Silent Solution does not work on calls made from a landline. However, if a call from a landline is received and there is no request for an emergency, the caller does not answer or only background noise can be heard and the operator cannot decide whether an emergency service is needed, the call will be directed to a police call handler.
Domestic abuse joins road traffic incidents, antisocial behaviour and other types of crime that you can now easily report online. These reports are triaged, risk assessed and receive the same response as a 101 call.