Our values and competencies

Our personal values are a really important aspect of our lives. Although we probably don’t give a lot of thought to them day to day they strongly influence the decisions and choices we make particularly in relation to our careers, activities we engage in and people we relate to.

Most people are attracted to policing because they share the values of public service, but this doesn’t mean that they won’t have other personal values as well. This is absolutely fine. Whatever your personal values are, we simply ask you to ensure they are focused toward our values and competencies.

An overview of our values and competencies are described below. For a full list of the behaviours and levels against each value and competencies view the College of Policing 'Competency and Values Framework for Policing' PDF document. 

Values

• Public Service – we will act in ways that are respectful to all the communities of Leicestershire,
• Leicester and Rutland and always act in the public interest
• Integrity – we act professionally and in line with the ethical standards at all times
• Impartiality – we treat everyone we interact with fairly and without bias or favour
• Transparency – we build trust with the communities of Leicestershire, Leicester and Rutland by being open and honest in our interactions and our decision making

Competencies

• We are emotionally aware
• We take ownership
• We are collaborative
• We analyse critically
• We deliver, support and inspire
• We are innovative and open-minded

The Leicestershire Police Pledge

Leicestershire Police has introduced a new public pledge to reaffirm its commitment to serve the people of Leicester, Leicestershire and Rutland.

Its aim is to set out clearly what the force does as an emergency service and where Leicestershire Police will continue to strengthen its service and raise standards.

The Pledge was developed by officers and staff with feedback from communities in Leicester, Leicestershire and Rutland.

Working day and night to carry out our duty and service, we will:

• Answer emergency calls by telephone and a non-emergency service 24/7 365
• Prioritise emergencies and direct you to an appropriate agency if it not the police
• Have a customer service desk in each local policing area
• Be visible and active, with regular updates available about policing activity in your area
• Work with communities and partners to fix local problems to prevent and detect crime
• Offer support to victims in all cases and share crime prevention advice
• Protect you from harm and pursue reasonable lines of enquiry to catch criminals
• Update you about your crime with a minimum of contact every 28 days
• Treat you with respect and courtesy and act with integrity
• Innovate and invest in our people and technology to press for high standards always