There are some exceptions to this, if you feel that the circumstances in which your vehicle was found mean that you shouldn't have to pay, you can either call us on 101 and ask to speak to staff in the Vehicle Removal Office (opening hours Monday to Thursday, 8am to 4.30pm, and Friday, 8am to 4pm) or write to us at:
Police Headquarters St John's Enderby Leicester LE19 2BX
If your vehicle is believed to have been used in a serious crime, such as a homicide or rape, or were told by a senior police officer to keep it for a longer period, there will be no storage charge while we examine it for evidence.
If you've made an insurance claim for a stolen vehicle, you must speak to your insurer before arranging collection. The insurance company may have a claim to the vehicle and want to pay the charges and collect it themselves.
If a key to your vehicle is missing you should change the locks or recode new keys. You may have difficulty with an insurance claim if you don’t do this and your vehicle is stolen again.
We can't guarantee how safe your vehicle will be to drive, so we recommend that you get a garage to carry out a comprehensive safety check on it before you drive it.